I have purchased 2 firearms from this shop (a Glock 23 and a Colt LE6920). Both guns had problems. In both cases, they offered nothing to resolve the issues. The Glock was replaced by the factory, and the Colt still sits without resolution. Once you leave the store with the firearm, they will do nothing if you find there is a problem and bring it back. Both guns were "brand new" when purchased and the problems arose immediately. If you purchase a firearm at this shop, be sure to look it over carefully before money changes hands. Cosmetic issues are particularly annoying and seem to be present on many of their guns. Maybe they were not "brand new"? Buyer beware!