Friendly, low pressure service. Lauralynn was double booked when I arrived. Chris hosted me instead. The car that I came to see it not make "shop" which means it didn't meet requirements for their dealership to finance. He showed me 2 other cars. We had to walk away from the nice car lot to a suspect looking crowded back lot. Evidently, the cars in my price range was in the "As Is" category or the "to be assessed or shopped" category. The 1996 Dodge Caravan was missing the third row but drove well. I walked away thankful to Chris for showing me the 2 cars, but no burning desire to purchase.