Even though I live extremely close to this place I had never heard of it until now. I was surprised to see the hundreds of positive reviews and had to see what the hype was.
I ordered the Pork Bone Soup. Although I have no spicy tolerance it was fine and mild enough that I still enjoyed it. I was looking for something soothing so it definitely hit the spot! It comes with a good portion of real tender pork as well, along with a bowl of rice that goes really well with the broth. My friend got a katsu dish and the portion was huge (definitely good value)! In general the prices were really good, and it was fairly economical.
We went around 6:45 to avoid the "peak hour", which according to google seemed to be around 7-8pm. There were at least 5 parking spots when I arrived so even though it's a small lot the situation wasn't as dire as the reviews seemed.
The restaurant is definitely known for its food, and not the atmosphere. My first impression of the place was how 'clean' it felt! It's very bright inside and not very cluttered. However, that being said it doesn't feel cozy and it's not somewhere you'd want to stay longer than the meal.