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  • My husband and I found this restaurant back in 2012 and were so happy to have found a great BBQ place in South Charlotte. Their food and service was fantastic. Key word, was. Unfortunately at some point it seems that they have completely changed management. Their service has taken a nose dive and their menu has been changed. We have given them two tries to win back our business since we loved them so much in the beginning, but we will no longer be returning. The first bad experience, we brought our parent's with us to try the "awesome BBQ place" we had found. It took 15 minutes for our drink order to be taken and another 10 minutes for the drinks to arrive. Our server wasn't the one who brought the drinks, so we couldn't even order for another 10 minutes. At 35 minutes into our visit, we ordered. I still can't get over a BBQ restaurant changing their menu to no longer offer sweet potato fries. My mother in law decided that the brownie/ice cream desert sounded good, so she ordered it. HUGE mistake. Not sure if the "brownie" was store bought or had been stored in the freezer but it was cardboard like and disgusting. On the bright side, we all saved using up those calories. The second experience was two months later and we were hopeful that things had improved. The service again was slow and terrible. Given that we were one of three occupied tables and there were at least 5 people working, I just do not understand why it should take so long. After finally getting our order taken (25 minutes after arriving) we were informed that they were OUT of 1. Pork BBQ 2. Chicken BBQ and 3. Fries. ARE YOU KIDDING ME? Why in the world didn't you tell us when we sat down that you were out of the main foods that we came in to eat. The server made no apologies for not telling us sooner and acted annoyed that we asked her to stay at our table while we made new decisions (couldn't risk her disappearing for another 15 minutes). Thankfully Midwood has opened a location about 2 miles down the road in Ballantyne.
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