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| - I really wish i went to yelp first too, as someone said. I have a 64 Jag Mark X I drove it from Lake Tahoe to Las Vegas like it was a limo. After we got here, we were driving it around when a pully broke and the fan belt was loose and had already dented the fan. I called and they were so nice. I brought it in, they fixed it. Then said, "oh it is driving really bad, it needs a tune up" Me and my husband thought huh? It was running great. When I told Michael that he said " it wasnt' running at all when it got here" It was running, I had to towed in as to not do any more damage. Nice word play. So we went ahead with the tune up, we were a day late picking car up, but paid them their 2,000$ . From the time I said "do the tune up" from the time he called and said it was ready, was under 2 hours and 700$. AND he told me on the phone the car was running great. Now my car wont run at all. It runs worse than it did even with the belt and pulley and fan broke.
When I called to show him that the air filter was gone and that it wasn't running right, he started calling me a lier, that I was white trash, trying to get over on him. Wouldn't even go over the issues, screaming name calling insistant that because it was towed in, and not driven in that "it wasn't running when it got here" I was making up stories and that he told my husband there was more work to be done. Of course there was, Las Vegas has the shadiest mechanics I have ever seen. He said the air filter was missing when it got there, it very well could have been, but couldn't he have nicely told me that? Aren't you supposed to make a customer happy? I wasn't unreasonable, I was upset cause I know that car, it ran perfect before bringing it in.
The real issue was how he spoke to me. What kind of customer service is that and who calls a woman who just paid him 2000$ white trash and a liar? I am dumbfounded!!
So 2,000$ later my car doesn't even run. yes there are new spark plugs, but that is all I can see as far as a "tune up" goes.
So I will be filing a small claims on these shady people. All one stars, except for one lucky guy who may be a friend or just got lucky. But according to him, it's us people from California who try to rip him off? How is that possible when we paid him 2000$
i am convinced they DID something to my car to make it look like I needed them. But what they don't know, is that I know how that car ran, like a champ... Now it won't even hold an idle even after it is warmed up.
I have had bad mechanics before, but they way Michael, the manager himself, spoke to me, calling me names after making not a few hundred, but a few thousand off of me is just disheartening. My baby is now undriveable. My husband knew it as soon as he left, and was surprised he made it home, taking it back to them would have ended up costing near 5-10 G.. These guys need to be put our of business. OK, thanks for listening to my rant. But "white trash, bitch, liar, stupid californians, and "it wasn't running when it got here? and his "proof I lied was cause my husband was a day late picking it up? WoW
DO NOT USE THESE PEOPLE... PLEASE!!!
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