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| - New Homeowner here and I never thought I'd say that my new weekend hang out is Home Depot... Ask me what isle the sand paper, toilet seat covers, doggie doors are and you'll think I work there; only thing missing is my orange apron with my name artistically painted on it...
Anywho- my review is REALLY all about: Affordable Flooring & More...and how FAN-tastic they are. Travis, General Manager greeted me in a small and cozy show room. He let me look around without prodding like those annoying sales people at corporate furniture stores. His demeanor was so nice, kind, Genuine...He answered my tile questions and introduced me to [Alberto] Gomez who answered my carpet questions. I left with a 'wow' feeling=warm and fuzzy and NOT the exhausted feeling you feel when forced to answer to sales people desperate to make a sale. I politely thanked him for his time and continued my research for the best price.
So, back to Home Depot, Lowes, RC Wiley, (Walker doesn't do floors), Handy-man and another smaller company, I don't remember their name... Research complete and confident with my decision, I called Affordable Flooring & More to make an appointment for my estimate= because they were AFFORDABLE!!! "Sure! What time tomorrow would work for you?" ...wow, tomorrow? Impressed, I met them at 4pm the next day (day 1). Travis emailed my quote the following day (day 2), I was back in the showroom (day 3) to choose my tile and carpet and they were pulling the linoleum out (day 4). It took them 5 days to tile and carpet my 1286 sq. ft., 3 bedroom, 2.5 bath house. Gomez called to check in with little progress reports and double check my grout color choice.
To be completely honest, I spotted one tile that was a little lower than the rest (before the grout) and they fixed it immediately when I brought it to their attention. The end result, a beautifully tiled floor (and bathrooms and washer/dryer area) and a great carpet job!
I stopped back at the show room to pay my remaining 50% for service rendered and Travis told me before I left, that should I spot something I don't like, to call him and they'll come out and take care of it. It was a really nice feeling to know that they are proud of their work and take responsibility to ensure a happy customer, no matter if it's tomorrow or a year from now.
Lengthy review, but worth every minute spent writing it out! I highly recommend Affordable Flooring & More.
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