rev:text
| - Warning! This place charges more than dealers do!
I took my Infiniti M37 in for service and the total came out to $580. They initially quoted me $320 to replace the rear pad, resurface the rotors and do a brake fluid change. Then upon inspection, they said I needed another $120 to rebuild the rear calipers. It's now $440. Then, after three hours, they called and said I needed to resurface the front rotors too, for another $100 more. That came out to about $580 after tax.
For reference, they charged me about $260 to replace the rear pads and resurface the rotors. At the Infiniti dealer, they charged me $220 to do the same for my wife's FX35. I'm sure you can get that done for much less than $220 at other independent shops.
Initially, I agreed because I thought the price they quoted me included the front pads and resurfacing the front rotors too. It didn't. My bad. Fooled me once, never again. Next time I'll be taking my cars to the dealer or at least another shop. No wonder this shop was almost empty on a Saturday afternoon.
In fairness, I think they did a good job but I was definitely overcharged. If you want to take your car to this location, I suggest you get a quote first and pay attention to what you're being quoted. Then get a second quote from another shop. I'm sure you'll still probably overpay since they'll call you later and say you need more repairs than initially quoted.
Oh, and don't be fooled by those coupons they send out with the $99.88 brake special. That's a joke. I showed that to the manager and he pointed me that the coupon says STARTING AT. I think the real price they charge is $500 to $600, not $99.88. That's just a marketing tool to suck you in and overcharge you.
|