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| - Meh... I'll give Gertrude's three stars. It was a busy, warm day when we went there. The food was pretty good, as well as, cocktails and met our needs for being hungry at a tourist trap, but I'll save my postcard to Mom & Dad.... We had the homemade bread, which while good, didn't seem to taste as fresh to me as "homemade" (rather hard inside/out), but maybe they make it a day before.... We split a burger, which was large and flavorful and did come with a generous portion of fries. However, I was unimpressed w/the service and the manager. The waitress did the minimum, but there wasn't much memorable about her. (I think she was probably over her head w/tables to be honest.) My hubs waited probably 15 min. for his cocktail, which arrived at the same time as our entree. I mentioned this to the manager and she apologized and said she'd go check "right now" and then proceeded to uproot a table of four Seniors (who had been sitting at their table probably 10 min. still w/out drinks) across the restaurant to make room for a party of eight. They were nicer than I would have been... No offer to comp anything or chance for them really to say no, just this is the deal, so up and Adam, Seniors! Chop! Chop! Then we heard her apologizing to two other tables, as well. Again, no comps or really any offers to make it right, just kind of a big smile w/a sorry to hear this type comment. Which is fine, I guess, but it's also probably not so great when other customers can hear this going on over and over... She did, however, come back to check on my hubs drink 10 min. after I asked... Like I said, a decent meal (food-wise) for an hour stop w/in our day, but I don't think I'd truly, overwhelmingly recommend or eat there again. Food tasting well is one thing, but customer service is certainly just as important too! Just my $1.25....
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