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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Horrible! I went here at 9am on Wednesday morning. There were maybe 5 tables already seated. When the hostess asked how many in my party she was interrupted by a man asking to speak with the manager. That should have been a red flag but I ignored it because the person I was with really wanted to eat here. I watched as the man waited patiently standing against the wall waiting for a manager for approx. 10 mins. While I watched him wait we were not approached by a server or spoken to by anyone there. After about 10 mins of waiting they sat a couple down behind us. Then another party in another section. I watched the manager greet and dismiss the man against the wall. I waited while food runners walked by our table several times without acknowledgement that we were there. Finally a server came out and went to the party that was seated behind us 10 mins after we got there. When I saw that I flagged down the manager. I informed him that the server just took the drink order of the couple who had just sat down while we waited for 15 mins. Instead of listening he shrugged and said sorry can I take your drink order. I said no these people were just seated and server already helped them and he made some excuse about it getting busy all at once and I told him that didn't happen and he gave another excuse of the hostess not knowing how to seat properly. We walked out and he gave a half hearted apology with a smirk, I am kicking myself for not getting his name now but the experience we had made us not want to step foot in the palms again because of the restaurant managers lack of caring and we gamble A LOT at the palms casino and we have a president players card. I will not be returning to this restaurant and it might be a while before I go back to this casino.
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