I dropped by this Old Navy on Saturday after a workout at the nearby LA Fitness. I was planning to just return a maxi dress, but my sweaty, post-workout self was so distracted by some new cute spring clothes that I just had to try a few things on.
Though impressed by the spring assortment, I was unimpressed with the staff. I spent a long time in the store and walked by a couple sales associates repeatedly. However, none of them made the effort to talk to me or even look at me. They were the sort of in-their-own-little-world associates that shoplifters love. Even the fitting room attendant was unhelpful. I had to wait for her to finish chatting with her co-worker before she would assist me.
The product was displayed nicely, but the store is mid-construction. The flooring is all ripped up, and based on comments from several customers, the store has recently been re-arranged. They commented that the store felt a lot larger than previously.
I look forward to coming back post-remodel. And maybe they will hire some friendlier associates?