About: http://data.yelp.com/Review/id/oWSgNqZYqrb6NgjwhyV-BA

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About: http://data.yelp.com/Review/id/oWSgNqZYqrb6NgjwhyV-BA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-01-26 00:00:00 (xsd:dateTime)
itemReviewed	FEZ
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	Let me start by saying that this review hurts me to write more than any of you will know. I actually really enjoyED the few visits that I have had to FEZ... but sometimes ladies and gentleman, customer service trumps all! I will say that this particular situation did not happen to me, but two very close friends of mine. Based on how one of my friend in particular was treated, I will not return to FEZ. A few weeks ago we all went in to enjoy FEZ's great Tuesday Night Signature Martini For $3 special... it is a pretty sweet deal, which makes this even harder! There were three of us in attendance that evening and all of us paid with our credit cards. My good friend goes home days later to find a charge on her account for FEZ that occured on a day when she hadn't even visited the restaurant... pretty scary right? So naturally she gets a little worried that her bank account has been compromised, and contacts the bank and contacts the management at FEZ. The manager on duty apparently didn't have the ability to remedy her situation and said that the restaurant manager would need to call her back. According to my friend he was less than accomodating when returning my friends call. He did however mention that there was a glitch in their computer system which caused this to happen to others. To the restaurant managers and owners... sometimes a little compassion and understanding goes a LONG way!! I can't say anything bad about the food and drinks at FEZ, in fact, it makes me a little sad that I won't be able to enjoy them anymore!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Marty

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