My wife and I are huge fans. We've been to both the Chandler and Gilbert locations. Both are equal in quality but we patronize the Gilbert location as the parking is a little easier. It can be dodgy parking on a Friday or Saturday night at the Chandler site.
The food is incredible. I'm a real burger gourmand. . The "Juicy Lucy" is an incredible indulgence. The server even educated us a bit suggesting I order mine medium as opposed to medium rare to better hold the concoction together. An amazing sandwich. I love the mac and cheese and their hot dogs.
Only nit: I have a thing about being nickel and dimed. I really wish the fries were an equal priced option to the delicious potato chips. Charging extra for tots is probably reasonable.