We leased with solar city about 2 yrs ago. They rushed us with installation as we were just building a pool. They said their estimated panels should cover pool energy required. Well it didnt. So when we called them to put in more panels they told us they would have to redo the lease and then SRP could charge us a dee for having solar. We sked for them to revise the lease not redo it but they wouldnt.
Now, after only 2 years, my husband noticed the panel kept turning itself off . It took a month to get someone out here. He replaced a part and said that would take care of it but ordered a second different part just in case. No follow up. So my husband checked our account and it only got worse. It wasn't collecting energy hardly at all. We called them again and said they should refund a portion of our payment to accommodate the broken system. They said they won't do that. At the end of the year they will see if generated energy meets as promised and if it doesnt, they will do something for us so now not only am I paying full lease and more money to SRP, but they cannot and will not fix this situation. God knows when there stupid part comes in or if it will fix the problem.
Do not use this company. Poor customer service makes them a bad relationship to be in for 20 years