Very long wait time, office unkept
I was a new patient with a 12pm appointment time for a routine physical. I wasn't seen by the nurse for vitals until 1:20pm, and I wasn't seen by the PA until 1:50pm. The physical consisted of the PA just asking me if I had any concerns, and then the referral out for blood work. With very few questions about medical history, and no questions about family history, I didn't feel like I was in good hands. Other patients in the waiting room all seemed to be waiting for a long time as well. Why accept new patients if you have a very long wait time?
The waiting area was unkept. I stepped on gum left on the floor, and when I told the receptionist she picked up the wrapper, left the sticky gum on the floor. Gross.