Saw some reviews that mentioned Michelle not showing up but decided to give it a try since people that have actually seen her said the facials were good and $40 is a good deal [ bought a groupon] Got to my appointment 5 minutes early and saw a card on the door from a customer who said she had a 10:30 appointment and waited 20 minutes before she decided to leave. I waited until my appointment time and decided to leave. Wasted a hour of my time driving downtown