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  • When looking for any health care professionals, the most important thing for me is the doctor's respect for patient's questions and time. I tend to ask a lot of questions and expect professional answers. Drs tend to feel like I'm questioning their credentials which I am not. And usually when they feel offended because of my questions I know they are not the doctor for me ( sadly it has happened before where I had to walk out and call state regarding an eye doctor). Also my time is just as important as the doctor's, so I do not want to feel like I am being rushed and the wait is reasonable. And most of all the care I receive. Dr. Lisa Hoang was above and beyond. Aside from graduating from one of the top dental schools in America (UOP in SF), she was polite, professional, caring, and respectful. I had 5 cavities filled, a deep clean, and had to get an impression done for my night guard. She didn't try to sell or push any treatments on me. She explained everything she was gonna do before she did it because I told her I get anxiety (not with the pain but the thought of someone in my mouth and not being able to move or do anything about it). She also asked about family history and educated me about how to care for my own teeth and mouth to delay the inevitable. My son was there and she was really patient with him too, they let him play with the office's ipad. I would think she is good with children even though they are not pediatric dentists. Overall, she was VERY knowledgable, did not push or make me feel to get treatments done. But with being so knowledgable, she would sometimes use medical terms I did not understand, so I had to ask her to simplify- which she politely did. It was a not-as-scary-as-i-thought-it-would-be experience. Parking is also tricky, make the turn into a round-about, dont park in the storage facility.
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