It's staggering between a three and four star hotel like 3.5. Our room was old but still very clean and had a lot of amenities, like a microwave, fridge and two tvs. However, if I gained another pound I wouldn't be able to fit into the shower. It was so tiny. The lobby and conference rooms and open spaces were all modern clean and big like wide and open. I think it would be a 4.5 hotel if they updated the rooms, especially if we're getting a suite. It's really a bit on the too old side!