My daughter had her eyebrows done and I have a full face and nostril wax. We walked in for our appointment and were greeted promptly and warmly. We had to wait maybe, 5 minutes? The office is comforting and smells great. My daughter and I walked back to the waxing room and I went first. Kelly was absolutely awesome. She was friendly and gentle. A full face doesn't exactly feel good but it was easy and flawless. She doesn't use strips just the wax. My daughter was a bit scared because it was her first time getting waxed. She handled it like a champ and Kelly made her feel at ease. For my full face and my daughters eyebrows it was around $60 with tip, which is very reasonable. We moved but I will definitely make the trip again when time permits! Thanks again Kelly!