This place is under new ownership, and that is too bad! It is no longer as clean, they rush you and they even told me I had no appointment when I had called and made one. They also do nothing to your cuticles when you have a manicure. Since when is this not included? I would much rather have them do that then put some cheap lotion on my arms and rub it in and call it a massage. Disappointed with the new owners.