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  • I've been here before... as has everyone in Cleveland in search of the perfect pho. I held off on reviewing until I came back on a few different occasions. This review will really be an average of my visits to the location. If you're searching for the best pho in town, my vote goes elsewhere. But the pho alone could have gotten a 4* review. The most consistent flaw with this place is the service (or the lack there of). Every time I'm here they mess up the order and bring me the wrong food, they told my bf they have thai iced tea and brought out regular iced tea, they forgot my vietnamese coffee order, but eventually after several corrections, the right food came out, and the drinks they don't have were finally taken off the bill. So how's the food? I always get pho at pho restaurants -- it's good, but not amazing. Their meat portion is much smaller than other places, but you can pay more money to get double meat if you want. The broth is inconsistent. It's been pretty good at times, and horribly off at other times. They insist on serving pho with lemon, and maybe some people like it that way. But I've always had pho with lime, and it's just not the same. The bean sprouts are sometimes wilted and kind of poor quality... so sometimes I have to pick through my plate. The noodles are often clumped and stuck together. I know that all pho restaurants pre-cook noodles and keep them in single-serve sized bundles.. but it just doesn't come out with a ball of noodles all congealed together at other places. It's fine.. it's pho.. it's usually pretty good pho. But it's disappointing given how good the review were, and I seriously think there are better ones in town. I will continue to go to Superior when my favorite place is closed, because it's good enough satisfy the pho craving and probably my 2nd choice in town. ----------------------------------- Explanation of my rating system - 5*: Epitome of something, the best I've had, would LOVE to go back 4*: Great food and happy to go back regularly, but not the best of the category 3*: Food is fine. I may spontaneously decide to go there based on convenience. But no need to go back either. 2*: If you insist, I guess I'll come along. I'll find something to eat. But I wouldn't have picked it. 1*: No plans to come back. I'll try to talk companions out of going.
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