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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Took my car to get the oil changed at Chapman Dodge and was pleasantly surprised. I am use to service departments being small and somewhat disorganized, but Chapman was on the ball. The route to the service department is clearly marked and an attendant greets you as soon as you roll in. After taking my name and checking my appointment time, I was introduced to my service manager. Apparently, the service manager oversees work done on the car and is the relay between mechanic and customer. After handing off my keys, I was directed to the customer waiting lounge. I'm accustomed to these waiting areas basically being the size of a broom closet and having mediocre coffee at best. I was pleasantly surprised to see the waiting area at Chapman. It is huge with plenty of seating and even a couple of tables for people to sit and work. They provided amazing coffee, donuts, bagels, and fruits free of charge for all customers. The service manager I had was honest about my vehicle and didn't try to swindle me because I happen to be female. The oil change took about 30 minutes and then I was out the door. It was a very good experience.
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