We pull up to the drive-thru and we're reading the menu when the woman starts with "please pull up to the window..please pull up to the window." She said it multiple times, super annoying. The reason we were not pulling up is because we were reading the menu, when we finally pull up she's a total b****. "You know I can't hear you right?" No we didn't know but whatever. We order our drinks and she slams the window. We're looking for the card/cash to pay and she's shaking our drinks so we could hurry to pay. We give her the $10, our total was $8.75, she only gives us $1 back and has the audacity to say "oh you want your change back? Is only 25 cents". Ummm yes lady I want my change back, not because I'm cheap but because you don't deserve even a penny as a tip! Super rude! Btw it was a tattooed woman...someone needs to train her on customer service, if you hate your job maybe change?