This was my first time at a Firehouse Subs. The employees were amazing and very welcoming. They made sure to welcome every customer and thank them for coming as they left. The wait for the sandwich was a bit long so just expect to be there for a few minutes. However, when I got home I realized that almost all the ingredients of my sandwich were missing. I was pretty bummed but didn't have time to go back and ask for it to be fixed, otherwise I would of. I would probably return but definitely check my food before leaving.