I had to choose one star as there is no ZERO. We stayed at the Mirage in Vegas last weekend.
We enjoyed the hotel and saw a show. I play My Vegas and used my 30k points for $30 off Dinner at the heritage steakhouse. The hostesses were both extremely rude, took us to a dirty table in the bar after we had told her we wanted dinner. She left us standing at the dirty table for a while, smiled and sarcastically said 'you can stand there until someone cleans it for you" then I saw the hostess go to the server and direct him to a table in the bar that had been sat after us. I was upset and immediately went to him and said we needed to be acknowledged, our table cleaned, and we should provided a menu. He grabbed a menu and threw it down on the dirty table at us. It landed next to the check from the previous table. The three of us immediately got up and went to the Concierge who directed us to the front desk manager. The front desk manager offered us a $75 credit at the Stack Steakhouse in the hotel. He sent us each a delicious complimentary shot from the bar, and personally came to check on us.
I cannot say enough about how badly Heritage treated us.
SKIP TOM COLICCHIO"S HERITAGE STEAKHOUSE!!!! WASTE OF TIME AND MONEY!!!!!!