I just purchased my gown at Uptown Bridal today and couldn't be happier with my experience working with Diane. Here are some of the ways my experience here stood out from the rest of the stores:
I sat down with Diane to talk about the feel of my wedding and likes and dislikes and, unlike some of the other salons that I visited, I believe she really understood my taste based upon the selection of gowns that she pulled.
I received one-on-one attention from her the entire time. In fact, there was never more than one other customer in the shop at the same time. They provide a slip and accessories and help you into each gown (one shop had me dress myself).
For a small boutique, the gown selection is diverse including gowns that others didn't carry. There were more than enough gowns to suite my niche taste.
The cost of the gowns are very reasonable. I was able to get a lux and sophisticated gown within my budget. (It makes me wonder how David's Bridal can stay in business asking similar prices for poor material and used-car style sales environment.)
Most importantly, I was never pressured into anything--gowns or immediate purchase. In fact, they suggested that I take some time to think about it and not rush into any decision.
I would recommend Uptown Bridal to anyone that appreciates quality craftsmanship and unique details in a gown and genuine customer service.