So... I love Dunkin Donuts! But... this location needs some help! I've been to this location 4 times now. And every time I've gone it has been a horrible experience. The first time I went I received the wrong order but was in a hurry to get to work so just chalked it up as a loss. No big deal crap happens! 2nd time I go I order a latte and the girl tells me "the espresso machine is down" so I can't order one. Sorry! So I got a tea and went on my way. Third time I went was this past Saturday Nov. 11th and ordered 2 breakfast sandwiches and a coffee to go. The girl tells me that the grill is broken and has to be reset or something and it will take 20 minutes to do so if I wanted to wait??? So I left. I didn't have time to wait. Call me crazy but I tried them again tonight hoping I could get a latte after work to enjoy my evening. Low and behold the darn espresso machine was down again. So that will be the last time I visit that Dunkin unless an owner or manager can assure me the store has new equipment or staff that knows how to properly make a coffee. I'm not really sure what the problem is with this store but as of late I have seen some horrible reviews about the location. It just sucks because it's so close to my house. I could be a daily customer if I knew I could counting them.