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  • I've purchased a few bags here and the experience is always wonderful. I was just recently helped by Jackie and she was so nice, friendly, helpful, and professional. I came in on Wednesday looking for the Neverfull MM Damier Ebene but wasn't sure if I wanted the GM instead. (I had called earlier to confirm they had the MM and coincidentally spoke with Jackie who was so nice and confirmed they did have the MM in Damier Ebene in stock). Jackie helped me look at the two bags, fill up the MM with wallets so get a better idea of the weight and was not pushy in any way. I would love to work with her in the future for any additional purchases I make here. I transferred my purse items into my new Neverfull MM -- the GM was GIANT -- and she still gave me a box and giant LV shopping bag. Wonderful experience. I came in just before close, like 20-30 minutes I think, but usually they offer you champagne or water when you are in the middle of a intense shopping excusion here :) I spent maybe 15 mins in the store but I'm sure if I had been browsing more I would have been offered my choice of beverages. All in all a WONDERFUL experience and thank you Jackie for all of your help!
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