I'm writing to respond to Samantha L's review as well as reassure customers that Gemma and her sister who run the shop are the real deal. I was a plus size bride of Gemma's and had her do some altering on my dress from the recommendation of a girlfriend who's actively involved with pageants in the valley.
Reading Samantha's review is like reading something from a parallel universe because her experience is nothing like describing Gemma and her professionalism. I emphasize I was a plus size bride because already I was self-conscience about not being able to fit into my ideal dress. I remember Gemma's delight when I first came out with my dress on and she sincerely complimented me on how beautiful I looked in it. I can't imagine Gemma commenting on the size of anyone's bust because frankly, (no offense here G.. but she's a tiny, cute woman herself).
Gemma was pricey but her work was worth it. I've read in countless magazines to be prepared to add on anywhere from 300-500 to your budget dress for alterations and she came within our budget. We also had her get my dress ready for storing after the wedding. I'm curious- if you could do it for $20 in material and less than an hour of work; why didn't you???
The audacity of accusing someone of writing their own reviews without concrete evidence and just endless babble is pretty pathetic and very harmful to the reputation and integrity of a business. Be careful of what you spout off because it will come back to bight you someday.. as proof of the experience you had with your $40 tailor and your horrible review of her too. I do happen to know as a Gemma bride she is part of the Wedding Channel; Knot and they encourage brides to give reivews regarding their vendors after their wedding via email notifications.
Gemma and her sister are NOT scammers and I encourage anyone to check her TALENTED work out at her shop in Chandler.