My wife and I had lunch with our in-laws here. We both ordered steak and eggs with the steak rare. Almost 20 minutes after we order our server stops by to tell us our food is coming out soon. About 10 minutes later 3 of the 4 meals arrive. The 4th, a salad, takes another 10 minutes to arrive. Instead of rare the steaks are well done. My wife's potatoes are burnt and mine are under done. The toast was burned and there was no jelly for it. By the time the server came back the toast was pretty cold. We told the server about the issues and 10 minutes later she comes back and says the manager is out the cook is new and by himself. But she called the manager and he said to give us coupons for a free appetizer. She took the meals back and took them off the bill since we hadn't eaten them. Turns out the coupons are for a buy one get one deal not free. We left hungry and wasted over an hour. I've ordered this at other PTs and Sierra Gold and it was great. The PTs sucks. I'd avoid it unless you just want a drink.