I came in during my lunch break, they weren't very busy and they looked well staffed, my TO GO order took 25/30 mins and I ordered 2 classic rolls which I don't think is much...when I asked how much longer it would take the guy that was "helping" me asked me twice what I ordered and looked like he forgot and flustered. Very annoying when someone comes in on a lunch break. Needless to say the service was crap and for that only reason I will not be returning even if the food is good (which was mediocre)....