I've been here a couple times, usually because I'm in the area and need something or I'm wasting a bit of time before a movie and want something to eat.
There's just nothing here to get excited about. The prices are maybe a little higher than what they should be. The burgers are fine I guess. But there's no "wow" factor. It's like how you go back to a burger place because there's just something there that brings you back time and time again. Maybe the way they cook it. Or maybe it's the toppings. Or maybe it's fries. And maybe it's how it all comes together into a glorious whole. I just don't get that here. It's been a largely forgettable experience every single time.
Service is okay I guess. It's a fast food burger place and I'm not really looking for super happy and friendly burger people. They do their job, I get my food and it's fine. There is a bit of a delay though, I get that, you can't always get your food right away.
But all in all I just can't muster any kind of happiness or satisfaction for this place. It's literally to the point where if I am in the area and need something I look for something else even if it means driving a little bit further.