My husband and I went the night after Valentine's Day and made a reservation the night before for the teppanyaki table. We had never been there, never heard anything about it, and didn't even look it up online. It just happened to be near our house. They were really busy and it was taking a little time to get things going. But to our surprise, the manager stopped by and asked myself and the couple next to us, if she could get us another drink on her, to say sorry for the wait. It was unexpected and very nice of her to make sure we were happy and aware that we were seen. She stopped by as we were leaving to say sorry again and explain a bit more, that it was just one of those crazy nights but she had tried her best to keep it together and keep everyone happy and SHE DID JUST THAT!! :) She also reminded us to cover our 6 month old up cause it might be chilly out. I will def be back!!!! Oh....I forgot to mention if the great survive wasn't enough, my drinks were yummy, my Philly roll was AWESOME, and my shrimp teppanyaki was DEVINE!! Fan for life now!