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  • I have been going here since it opened. They used to have a GREAT manager who was very high energy and always keeping the employees on task and he was very friendly. Ever since he left it has gone downhill and I went there this morning, it was so bad this time I had to write a review. First, they were out of the lox and bagel and the cranberry bagel which is what me and my mom both wanted. My mom decided to get a 9 grain bagel instead, which they were also out of! Keep in mind this is a Wednesday morning at around 9 am, it was not busy. The manager informed us they had a catering order which "wiped them out" of all bagels. This is no excuse since catering orders are put in far in advance. This is a breakfast place they should be prepared to have bagels ready for customers. In addition, both of our bagel and my mom's wrap was cold when we recieved them. There was only one person ahead of us in line and it took us over 5 min of waiting for the cashier to ring us up. They were also completely out of 2 kinds of coffee, leaving only the dark roasts to choose from, and they were also out of half and half. My little brother's bagel bites were hard as rock, even though the manager has told us they were "fresh". I wish they had the old manager because now I don't want to go back to this place, even though I really do love their bagels.
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