I would never use this florist for the mere fact of their lack of sensitivity. I called today inquiring delivery to St. Rose San Martin Hospital. The woman who answered the phone acted as if my question was an annoyance from the start. She asked where the hospital was located and once I explained its location, her response was "Um, no, no way, we're trying to get out early today." I get its the day before the 4th, and I even understand trying to leave early. However, a better way to communicate that to someone (who's relative just had a stroke) would be to say "I'm so sorry, but we wouldn't be able to deliver to St Rose San Martin until Sunday" (or whenever the next available delivery was). Simple and polite.
Season Floral Home and Gift received my $100 instead. I will never use Rose Shack.