I've been going to Melanie to get my eyebrows and upper lip waxed for a few years now, and she's an absolute GEM.
The Civello wax has never given my crazy-sensitive skin any problems, and Melanie does a great job at cleaning up my wayward hairs efficiently, without making me feel like she's rushing.
The service here is always friendly, and the last time I went in, I phoned the day of to see if there was someone who could give me a hair trim (my regular hairstylist being fully booked for the rest of the summer), and they fit me in with no problems.