My girlfriend and I stayed her a couple of weekends ago. Unfortunately this hotel gets 1 star due to their lack of customer service. After we checked out of the hotel and were on our way to the airport, my girlfriend realized she left her dress hanging in the closet. We called immediately and they said they found the dress and would mail it out and they would charge my card. A few days later I called to confirm, because I had not seen the charge on my credit card and we hadn't received the dress. The dress just disappeared and that employee no longer worked there. It was an expensive dress and I feel cambria should reimburse us, at least partially for our stay, but they took no responsibility and offered us nothing.
Really disappointing. I realize it was our mistake by leaving behind, but they confirmed they had the dress and would mail out - which never happened.