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http://www.openvoc.eu/poi#funnyReviews
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  • I had a terribly upsetting experience here today, and although I can't comment on the food, (we left after canceling our order), I thought it was worth commenting on what happened hoping that we both can learn from the experience. I acknowledge fault in that we shouldn't have gone for brunch on a Saturday morning with a time limit. That was a mistake. We arrived right at 9am, the time they opened, and although the door was wide open, we were told they weren't ready and it would be a few minutes. It wasn't long though, and we sat in a nice sunny spot. After a while, we were offered coffee, and that took some time to come. It was fully 20 minutes before anyone came to take our order. At that point I was worried about being rushed, so I explained our hurry and asked if we might be better off just having our coffee, and coming back another time. We were assured that it was fine, so we ordered. This is where it got ugly. The chef (owner, I think) asked us over the counter if we BOTH had to leave, and we said yes. With an eye roll, she huffed that Saturday's were busy, and in the future... I stopped her then and said we had been waiting for a while, and had checked with the server. She seemed so put out that I said (yes, with ire in my voice, but perfectly politely) that we would prefer to cancel the order, pay for the coffee and go. She said, no, through clenched teeth that she would push our order through. I had literally lost my appetite, so I declined again. The server ( her husband, maybe?) came and asked her what was going on, and she went the route of public humiliation ... Shouting for all to hear that I was unreasonable for getting annoyed at her simply clarifying the order. The level of venom in her voice was shocking. My heart was racing as she slammed cabinets, and ranted. I kept quiet since it was clear arguing would have escalated the incident to epic proportions. We left... To a series of rolled eyes and smirking. It was all capped off by a sarcastic "have a WONDERFUL day". Totally unprofessional, totally childish, and really upsetting. I know we're just two customers, so really, who cares, right? From the reviews, I can see that the food is probably great, and the service usually friendly. Maybe she was having a shitty day, and it got dumped all over me. Whatever it was, we won't ever be back.
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