Was playing the video craps machine and the point was on 10. The dice rolled 5, 5 and the whole table was set to be paid when the game froze. Casino management came over and denied it happened. They reset the game and everyone got their bet back but not their winnings.
12 people should have been paid and the casino refused to pay anyone what they were owed. I understand casino games are rigged to begin with and the odds are against you but when you win they should pay what your owed! They said the game malfunctioned. Take a look at the photo and tell me if this looks like a malfunction.. dice clearly say 10 and take a look at my bet, you can make your own determination if this was a malfunction or a casino refusing to pay.