Overall a bad experience. Never coming back to this location. I understand it's Father's Day & it's going to be busy, no problem. Only waited about 15 minutes for a table- not bad at all. The guy who was hosting (with a ponytail) did a great job with the volume and getting people in/ out as quickly as possible and was very friendly. Carla S. greeted us within a reasonable amount of time and got our drink orders; shortly after that took our food orders. My food was good, but my boyfriend's food was inedible. He maybe took 3 bites & left the rest.
We knew it was going to be busy before we even got there & had absolutely no problem being patient and waiting (we get it). However, it wasn't until 3 tables that were sat AFTER us got their food BEFORE us, that it became an issue. Another server who was helping a table next to ours saw we had been waiting for water refills for about 20 minutes and came over to check on us. Not sure what her name was (red/orange hair in a bun on the top of her head) but she took the time to fill our waters and even check up on us later. We really appreciated that !
Carla had checked on her other tables and walked past ours about 5 times before she even came to check on us (probably only because the other server said something). I tried to get her attention but she didn't even make eye contact with us, it's like we weren't even there or weren't her problem. Not sure if it was because she thought we weren't going to tip her well or if she actually just forgot about us?! Either way, simply just acknowledging us would've gone a long way Carla. I'm a server and I don't mind waiting when it's busy or if there is a mishap in the kitchen, but it seemed like you just completely forgot about us or didn't care. Even if it did slip your mind & you forgot to put our food in, that's ok- just let us know!! It was more frustrating watching 3 tables who got sat after us get their food before us and us not even being acknowledged.