Had to give Steve another call as my dogs spilled an entire cup of coffee onto my new sofa. As usual Steve answered my call promptly and courteously and made an appointment for that very afternoon to come over and help clean my couch. Steve brought his nice truck into my driveway and brought in some equipment that he uses to extract out all the liquid from any porous material. Once again Steve's personality and professionalism outshined all other carpet and upholstery cleaners I have ever used in the Scottsdale area. My couch is now like new, no longer smells like coffee, and my dogs are (if you'll forgive the pun), out of the doghouse. Make a point of calling Steve at Carpet Star Arizona. I promise you won't be disappointed.