I am so disappointed in this company no matter the location the customer service is lacking. So i order my bagel and cream cheese i go to pay the guy says pay at the other register i go to the register wait a few mins no one comes down to take my payment then one of the guys making my food gives me my bag i say i still need to pay he looks at me blank faced and goes back to making orders. I stand there another min no one comes up to take my payment then i get another guys attention and state i need to still pay he yells to someone in the back room and finally someone takes my payment. I usually do drive thru so i figured that may have been why the customer service was bad because it was more transactional but it dosent matter ita bad either eay.