The rating is meant to target the franchise rather than any one establishment. In this establishment I have observed good service and reasonable timed dish output. The Brewhouse is a great place to have a beer, watch the game and maybe have an appetizer.
But that is it, as far as I am concerned. Although I have had a few dish on the menu that were decent, the overall food is disappointing. Average pub fair at best. There are many pubs that are going above any beyond with their food and this is where I can be found. Taste are subjective and people have different opinions but this is mine.