Typically, if I stop at Cane's, it is the UNLV location, which is always busy! However, this location is near my office building, so today when I was looking for a quick lunch, it won -- or rather, I won!
Cane's has mastered the "do one thing and do it well" business model. They have chicken strips and fries. They are tasty. No complaints. The food is always hot and fresh and reasonably priced. However, the difference between a good location and a great location is the service.
The UNLV location is always so busy; the staff is always friendly, but hurried. Here, they were a bit less busy and went out of their way to be friendly. The cashier asked me about my day; the staff member cleaning the lobby held the door for me when I came in. These extra touches really help a quick-service restaurant stand out. I will certainly be back.