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http://www.openvoc.eu/poi#funnyReviews
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  • Literally the worst airline experience, I've ever dealt with and I didn't think it could get much worse than the larger carriers. This company shouldn't even be in business and I completely regret not researching this company better before booking. Here are some highlights: If you call spirit for help, expect to be on hold for 2+ hours and then disconnected. Extremely rude customer service agent at desk. My parents ticket said they were unable to check in online and print boarding pass and to do so at front desk at airport. The agent didn't believe them that their printout said this / even though my father tried showing this to the agent she refused to look at the paper he had! She advised him to go back to the kiosk and print out the Boarding pass or she would charge them $10 each for him and my mother. He went to the kiosk to appease her, and again the printout said please check with front desk. She refused to even hold the piece of paper he was trying to show her and printed out their boarding passes. Without even an apology. Where the F do they find these people??! Flight was delayed 8 hours out of Vegas with no explanation as to why. Flights continued flying out of gate during this time. 7:30pm return flight was cancelled out of Philly. We didn't find out until we tried checking in at 4pm. Everything was showing the flight was still on time but the person at the desk knew it had been cancelled since 9:30am. Flight is still saying it's on time as I type this and just received an email saying that the flight (which is supposed to leave in 1 hour) is still on-time. Cannot get another available flight for 2 days. I could go on and on but I'm hoping this will spare the next person some money and time. Do NOT book with this airline! You will regret it!
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