rev:text
| - I was very excited about this Popeye's opening up and have been to this location three times since its opening. The other negative reviews are accurate and reflect my experiences as well.
First, the staff members, including the managers in the green shirts, are very unprofessional. The staff is always standing and joking around and not paying attention to the restaurant. The hot sauce openings are crusty, as another reviewer mentioned, and the tables are left unwiped and dirty. It is difficult to find a clean table or seats, as they ALL have oil streaks or fried chicken crumbs on them.
Second, the food is always lukewarm. Don't count on getting a hot meal here; they serve their chicken and mashed potatoes at room temperature.
Third, they REALLY DO get your order wrong. If you decide to come here, do yourself a favor and check your order. In one of my visits, I waited for a long time and the tall male manager told me that they were waiting for the "fries to cook." I didn't even order fries!!! After he finally put my meal together, he left out my mashed potatoes! It was frustrating.
In my most recent visit, I overheard the female manager having an extended conversation with a customer on the phone (in front of everybody!!), saying that she was unable to offer a refund unless they bring the food back in. It was obvious they got someone's order wrong. A few minutes into the conversation, she said in a rude voice "I AM the manager!" and soon hung up. She then proceeded by yelling into the kitchen requesting for some help up front.
|