Completely disappointed. I purchased a used Cadillac STS from this dealer in January. From day one, problem after problem after problem. (My own fault for buying a used Cadi)? Final straw was when the rear end blew up a month ago. $2400.00 repair.
Traded that car in to another dealer. Fast forward to today. When we bought the car, the dealer charges you $855 for a permanent plate warranty. $855 and it covers interior, paint headlights etc. Finance told us it is refundable if you get rid of the car. I went to cancel that warranty today for my refund and finance tells me it's not refundable because it's a product that has been "applied" to the vehicle. Nonsense, it's a built in profit for your dealership and I have a 10 cent pamphlet to show for it. Asked to speak to the manager but he was conveniently not in. Just another shady dealer that doesn't give a squat after the initial sale. Poor form.