I'm conflicted about writing this review because I was going to give a lower rating. I was so hungry after spending 3.5 hours volunteering at the aid station for the Viva Bike Vegas 2012 ride that I could have eaten a take out menu and thought it was good.
This was my first time here and I had researched Yelp reviews and their online menu. I ordered from the take out window one order of chicken lettuce wraps and a large hot and sour soup. The lettuce wraps were very good. I am a salt lover, but the sauce made the wraps salty even for me. But, I still enjoyed them.
The hot and sour soup had a rich taste but I'm not used to having ground meat in hot and sour soup. It's generally small slices of pork. The texture was a bit of a turn off and I didn't think the soup was that spicy.
My biggest issue was service. I realize I was a walk in at 4:30 on a Saturday evening. There were four people in the restaurant at the time. There were some take out orders to be made but there was never less than three cooks working behind the counter and before I got my meal, there were 5 total. I probably waited 15 minutes. I saw the one cook pick up and handful of rice sticks and toss it into the take out box--no gloves, no tongs--just bare hands. Also, the soup was ladled into the take out container and just left on the metal shelf for 10 minutes while the other things were being prepared.
When the counter critter brought my bag, she apologized for the long wait. I watched this place as it was being built and never stopped. That's been about 10 years. I guess I can wait again before I return. The lettuce wraps saved the rating from being 2 stars.