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| - What a brutal dining experience. In my many, many years of dining out, I have never experienced such terrible, unfriendly and unwelcoming service. We walked in to the restaurant and it had a distinct odor, much like that of natural gas. We hoped for the best and definitely got the worst. From the moment we sat down, my friend and I were assaulted by murderous glances from the owner. Was it because we brought our children to dine in his establishment? How dare we? We had to ask for bread, drinks, napkins a couple of times before receiving them. The waitress was overwhelmed and not too kind either. The food came out in waves, not all together as you would expect when dining in a restaurant. The adult's food arrived at least 8 minutes before the children's, you'd think it would be the opposite. The food was actually quite good, yet not good enough, to overcome the terrible discomfort that we felt being in this restaurant. Truly, I would have felt more welcome in McDonald's.
In this economy, you should welcome each and every paying customer into your restaurant with open arms, or at least a smile. A little kindness goes a long way.....
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