I have been going to Horizon Eye Specialists for almost 20 years when they were located on Tatum and Thunderbird. I have not yet gotten LASIK surgery (which is something I plan to do and less due to concerns than it is finances, but and I will admit that similar to most popular doctor offices (they are popular for a reason after all) you kind of feel like you're in a factory, being moved from one post to another. However, I trust the quality of the service I receive, and it's all done very courteously and professionally. I've seen Dr. Lambert since I was a teen, even coming during summers just to have my checkups. The new location, not so new anymore, is clean, welcoming and the staff are extremely professional and get you processed and through your examinations quickly, which I think we can all appreciate. I've also seen Dr. Girardin and Rockwell when Dr. Lambert's schedule is too busy.
The only negative is that some might find the efficiency of the whole staff and office not as welcoming as other medical offices you go to.