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  • I recently moved to the area and did not have a vet, so when my 3 year old cat, Mozart, suddenly started wailing in pain and was unable to use the litter box -- I totally freaked out. I called TBE literally in tears. The staff was super understanding and incredibly nice and got me in right away (which is shocking considering how popular this place is). Dr. Ruiz was amazing. She spent more than enough time with my guy. She was extremely patient and allowed me to ask a million questions. Mozart was blocked and needed to undergo an emergency procedure that required him to be hospitalized for two days. Dr. Ruiz laid out all my options; she even called around to 24 hour emergency vets in the area for price quotes. On top of all that, she and the staff stayed late to perform the procedure and allowed me to see him when it was done. Dr. Ruiz called me the next morning with an update and even made time for me to stop by periodically and check in him. (Which was HUGE for me since I'm a chronic worrier when it comes to my pets!) I really cannot say enough good things about The Big Easy. Finding a good vet is hard. I'm so glad it stumbled upon this place on Yelp! I won't go anywhere else from now on.
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